SHIPPING

We ship anywhere in Canada for a flat rate fee of $20.

During the COVID-19 we will reduce our shipping to $15.00 Canada Wide

Shipping is through Canada Post and can take anywhere from 4-14 business days for delivery. Please allow extra time for remote areas.

If you require your items sooner, contact us for priority shipping options. 

 

Some items on our webpage are unavailable for $20 shipping but can be delivered if you contact the shop for specific shipping details. Products unavailable for shipping are noted under product details.  

 

Pick up in store is also available. 

Orders that are placed during regular business hours, Monday-Friday, will be processed within 48 hours. Orders placed on weekends and holidays will be processed the following business day. 

We do our best to keep our online inventory up to date but sometimes an item can be out of stock/unavailable. We will contact you should this affect your order. 

RETURNS

All sales are final. 

 

Sale or discounted items are not eligible for return.

 

Items that arrive damaged or are defective may be submitted for approval to be returned.

To be eligible for return or exchange you must notify us by email within 3 business days of receiving your order. We ask that an email includes your order number, date of delivery, and photos of damaged goods where applicable.

Birch + Berries

Customer Care

2023 by Bunny Matthews Decorator. All rights reserved. 

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